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INFLIGHT EXPERTS.
DELIVERING OUTSTANDING RESULTS.
Inflight Service & Training
Certification
Catering
Our extensive background in passenger certification will insure your Inflight Department is compliant with all federal regulations.
Our team of industry veterans will organize your inflight catering needs. From menu design to onboard product selection, we have you covered.
Our experts can help build your Inflight Department from the ground up. From training development to staffing to policy guides, we have the tools to get you flying.
SERVICES INFLIGHT SERVICE & TRAINING
Starting up an Inflight department can be a daunting task, but Aero Consulting will insure the process is a smooth and efficient one. Whether starting up passenger operations, or growing your existing Inflight department, we are here to help you every step of the way. From developing department structures and organizational charts, to writing department procedures and designing administrative processes, Aero Consulting is the only resource you need.
Our resources in flight attendant recruiting and human resource management can help build your Inflight department based on your needs. From one aircraft operators to multi equipment operators, we will work to build a team of onboard professionals dedicated to representing your brand and insuring guest satisfaction on every flight.
We are Inflight Training specialists. Whether you are a startup carrier or an existing carrier adding new equipment or a new product, Aero Consultanting has the expertise to bring your inflight organization to the next level.
From regulatory training to premium inflight service, we can tailor a training program to fit your needs.
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Our team can assist in the following aspects of your Inflight Services Department...
Inflight Department Organizational Development Organizational Charts / Job Descriptions Flight Attendant Recruitment including: Implementation of tailored recruiting strategies
Targeted job postings
Pre-screening of applicants
Organizing hiring events
Post-interview follow-up
Coordination with Human Resources Department
Development of Inflight policy and procedures Supervisor and Department Head recruiting and development Management policies and procedures development Inflight Department team building and development Uniform concept, design services, and sourcing Uniform and appearance standards development Our Training Solutions Include...
Flight Attendant Training Program Development Curriculum Development and Overhaul Courseware Delivery and Instruction Classroom Design Training Center Site Design and Location Services Hands-on Training Instruction Cabin Exit Trainer Design and Implementation Cabin Service Trainer Design and Implementation Train-the-Trainer Program Purser and Leadership Training
CERTIFICATION
Our team of aviation professionals has an extensive background in airline certification and regulatory compliance issues. With experience in airline start-ups as well as aircraft type certifications, we can manage the inflight regulatory issues from start to finish.
Additionally, our team can insure compliance with all Federal Aviation Regulations and provide expertise in ATOS compliancy.
Our team can also assist with all of your Inflight Technical Publications and document needs. We have the knowledge and expertise to develop new publications, or overhaul your existing manuals and documents. From regulatory documents to policy and service procedure manuals, we will tackle any size project to insure your Inflight organization is well equipped with the publications necessary to run a safe and efficient operation.
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Our portfolio of Certification and Regulatory Compliance services includes...
Development of Inflight Department Structure Project Management of Inflight Department Certification Collaboration with Flight Ops, Passenger Service Technical Documents including: FAA Approved Flight Attendant Manuals
FAA Approved Flight Attendant Training Manuals
FAA Approved Onboard Safety Cards
Inflight Training Curriculum Inflight Training Instruction Inflight Training Department Development Flight Attendant Recruitment We can assist your organization with the following publications...
Flight Attendant Manuals Flight Attendant Training Manuals Instructor Manuals Inflight Department Policy Guides Inflight Service Procedures Guides Uniform and Appearance Standards Catering Schematics and Procedures
CATERING
Whether you are a low-cost operation or provide a premium onboard product, Aero Consulting can help you with your catering needs.
From budget, to menu design and onboard product offerings, our professionals have a breadth of inflight catering knowledge. We can work to develop your entire catering department, or task individual needs such as soft furnishings, item procurement, and warehouse logistics. Let us put our expertise to work for your organization today.
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Our Catering services include...
Catering budget development Catering needs analysis Soft furnishings design and sourcing Amenity design and sourcing Catering equipment and sourcing Galley design and workflow Menu design Logistics support with catering providers Domestic/International catering logistics Buy-on-board product development and sourcing Onboard sales point-of-purchase equipment sourcing Duty free programs Inflight crew training and support Charter logistics
ABOUT
OUR STORY.
Jay Lee, founder of Aero Consulting, is an airline industry leader with an extensive background in airline operations and inflight training leadership. Jay has worked with numerous air carriers in the United States, the UK, and France, building outstanding inflight training departments and developing world-class cabin crews.
Aero Consulting has a primary focus on Inflight Services with emphasis on certification, training, professional development and catering logistics.
Our company works with clients on small and large-scale projects. Our consultants are available to travel on short notice to meet the demanding needs of aviation clients.
Our knowledge base extends from U.S. Federal Aviation Administration regulations to CAA and EU Ops requirements.
Contact us today using our contact form. We look forward to hearing from you so that we can provide a complete analysis of your needs.
Jay Lee
RESOURCES RESOURCES. BLOGS. AND SUCH.
HOW DO I BECOME A FLIGHT ATTENDANT? HOW DO I TAKE ONE OF YOUR COURSES?
FOLLOW US.
We receive numerous emails from individuals asking, "How do I become a flight attendant?" or "How do I take your training course?"
Aero Consulting is a professional consulting group working on behalf of airlines in a number of disciplines. While we do not directly recruit flight attendants or conduct training for individuals, we are happy to offer the following resources for those seeking information on becoming a flight attendant. All links are to organizations not affiliated with Aero Consulting.

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Kiki Ward's Flight Attendant Career Guide|
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